Please read the following information carefully to ensure proper care for your Slovenian Hair Extensions®.

1. Do not shampoo for 24 hours after your procedure. Always wash your hair with your head up or back like in a shower and not tilted forward. Never apply conditioner to your bonds and keep 3 inches (7–8 cm) away from the scalp. Never dry with a scrubbing action, instead wrap with a towel to absorb water. Always dry bonds to prevent breakdown.
2. Run your fingers between your bonds every day to keep extensions from tangling together. It is very important to be gentle with your hair extensions. They are attached to small amounts of your own hair. While hair extensions themselves will not harm your hair, rough handling of them will pull your hair and may cause damage.
3. Brush extensions 2–3 times a day, or the amount recommended by your stylist, with the recommended hair extension brush. Start in the nape and work your way up. Always pull extensions into a covered hair tie or braid while sleeping to prevent tangling and pulling. Never go to bed with wet hair. If you sleep restlessly or you have very fine hair in the front it is recommended that you sleep with a soft head band on. This protects your delicate front hair.
4. Make a follow-up appointment for 4–6 weeks after your initial service. Notify your stylist/salon immediately if you have any problems such as tangling or excessive loss of extension hair. Curling irons, flat irons and hot rollers may be used, but must be kept an adequate distance from the bonds.
5. Activities taking place in a constant, damp environment such as aerobics, steam baths or saunas may lessen the longevity of the extensions. Dry your bonds as soon as possible after any of these activities.
6. Seawater and pools can cause bond break down due to the constant damp environment. To minimize these effects, wet hair completely in a shower and apply a conditioner to the ends. After swimming, shampoo and blow-dry the bonds to prevent bond breakdown.
7. Some extension loss and shedding is normal and to be expected. Expect to lose 10–20% of extensions a month. (Contact your stylist if you are losing more than this) A full head application covers approximately one third of the head. You can expect to see a small quantity of naturally released hairs trapped in the attachments after some time. This is normal and should not be interpreted as hairs pulled off the scalp by the extensions themselves. Daily brushing close to the scalp and finger separation of the applied strands will avoid matting in this area.

Please note:
Hair extension results may vary depending on the application method, the stylist’s experience, and your individual hair type. For best results, we recommend consulting with a certified hair extensionist. Due to hygiene regulations and the nature of human hair products, installed or used hair extensions are non-refundable. For more details, please see our Returns page.

Important Reminder:
Proper care and maintenance are essential to ensure the longevity and beauty of your hair extensions.
Slovenian Hair® is not responsible for any damage or reduced extension lifespan resulting from improper care, incorrect application, or failure to follow the recommended guidelines. If you are purchasing extensions for self-installation or for use by another stylist, please ensure they are familiar with the proper handling procedures.

For best results, always consult with a certified professional. If you have any questions, feel free to contact us. We’re happy to help.